Airtel Nigeria (Airtel Networks Limited) is one of Nigeria’s leading telecommunications service providers, headquartered in Lagos, the commercial hub of the country.
Airtel is ranked among the top four mobile network operators based on its subscriber base, which exceeds 39.8 million users.
The company offers a variety of products and services, including 2G, 3G, and 4G wireless services, mobile commerce, and enterprise solutions.
We are recruiting to fill the following positions below:
Regional Business Analyst (RBA), South-South Region
Job Identification: 454
Location: Nigeria
Job Type: Full-time
Job Description
The role involves driving Business Analysis, Business Performance Reporting, and Project Management across planning, performance monitoring, and gap assessment.
Also responsible for coordinating regional sales initiatives, working closely with ZBMs and head office sales support on regional input and output.
Responsibilities
- Generate daily, weekly, and monthly pipeline sales reports:
- Daily, Weekly, and Monthly Sales Analysis, Reporting & Tracking
- Prepare reports on daily, weekly, and monthly market activities:
- Monitoring Market Impact Team operations and reporting activities
- Monitor Regional Operations Performance:
- Coordinate sales activities across departments
- Facilitate regional review meetings monthly or when scheduled
- Organize regional Channel Partner (CP) forums
Financial Dimensions:
- Ensure accurate and timely submission of reports
- Track the success of Market Impact Team initiatives
- Ensure effective regional review meetings and CP forums
- Manage the number of Distributors effectively
Educational Qualifications
- Bachelor’s Degree in Social Sciences, Marketing, Business Management
- MBA or Project Management certification is an advantage
Relevant Experience & Functional / Technical Skills
- 10+ years in Sales & Marketing, including 2 years in middle management
- Telecom industry experience is beneficial
- Strong analytical, reporting, and business process understanding
Other Requirements
- Result-driven
- Excellent problem-solving and interpersonal skills
- Customer-oriented
- Strong presentation skills
Application Closing Date: 2nd May, 2025 (05:00 PM)
How to Apply
Interested and qualified candidates should:
Click here to apply online
Area Sales Manager (ASM), South-South Region
Job Identification: 453
Location: Nigeria
Job Type: Full-time
Job Description
To optimize revenue and subscriber additions (gross and net) in the assigned region via effective wholesale and retail channel management, ensuring recharge availability and execution of sales and marketing strategies.
Responsibilities
- Meet recharge sales targets within designated area
- Ensure full availability of recharge cards across retail points
- Support channel partners in stock distribution
- Increase ERC, RCV, and E-pin sales ratios
- Boost activation and recharge sales via local initiatives
- Achieve Gross Additions (GAD) targets and manage KYC operations
- Implement revenue-driven customer engagement activities
- Improve channel branding visibility per Airtel’s standards
- Manage POS materials and branding stock efficiently
- Develop and extend retail network infrastructure
- Support BTS management by reducing CLS (Coverage Loss Sites)
- Monitor competitor activities and recommend counter strategies
Financial Dimensions:
- SOGA/SONA performance
- Decrement rates
- Channel Satisfaction Score
- Active Sub CP Channels
- Number of RSOs/SSOs
Educational Qualifications
- Bachelor’s in Social Sciences, Marketing, Business, Engineering, or Computer Science
- MBA or Project Management certification is an added benefit
Relevant Experience & Functional / Technical Skills
- 3+ years in commercial/business management
- Team leadership experience
- Prior Airtel products experience preferred
- Computer proficiency and sales expertise
Other Requirements
- Strong work ethic and customer satisfaction drive
- Problem-solving, communication, and interpersonal skills
- Result-focused and initiative-driven
Application Closing Date: 2nd May, 2025 (05:00 PM)
How to Apply
Interested and qualified candidates should:
Click here to apply online
Business Manager
Job Identification: 452
Location: Katsina
Job Type: Full-time
Description
The position is tasked with planning, monitoring, and achieving customer and revenue objectives for the zone by leading multiple teams towards operational excellence in network operations, customer service, channel management, and expanding market reach.
Responsibilities
- Drive prepaid customer net additions
- Enhance postpaid customer acquisition and reduce churn
- Increase zonal net revenue
- Strengthen distributor relationships and ensure partner satisfaction
- Widen and deepen distribution channels
- Support network optimization and monitor new site ROI
- Deliver top-notch showroom experiences
- Boost employee engagement through leadership and motivation
Financial Dimensions:
- Prepaid and postpaid customer base growth
- Gross revenue generation
Other Dimensions:
- Team and direct reports management
- Distributor and vendor oversight
Educational Qualifications
- Bachelor’s Degree in Management or Social Sciences
- MBA is a preferred qualification
Relevant Experience & Functional / Technical Skills
- 10+ years in Sales & Marketing with 2 years of middle management experience
- Telecom industry experience is preferred
Other Requirements
- Strong problem-solving and customer-focused attitude
- Sound knowledge of sales systems and creative self-starter mindset
Application Closing Date: 2nd May, 2025 (05:00 PM)
How to Apply
Interested and qualified candidates should:
Click here to apply online
Retail Shop Manager (RSM)
Job Identification: 451
Location: Lagos
Job Type: Full-time
Job Description
Responsible for implementing and monitoring the service delivery strategy within the assigned showroom, ensuring customers enjoy a seamless and positive in-store experience with prompt query resolutions.
Responsibilities
- Manage showroom profitability, sales, and stock
- Oversee petty cash disbursement and reporting
- Monitor warehouse stock movement
- Build strong relationships with customers and create a customer traffic database
- Ensure quick and effective query resolution
- Ensure full compliance with showroom standards and service level agreements (SLAs)
- Track pending customer issues until resolved
- Prepare showroom reports (daily, weekly, and monthly)
Educational Qualifications
- Any University Degree
Relevant Experience & Functional / Technical Skills
- Minimum 2 years in a customer service role
- Ability to work independently
- Strong reporting, analysis, and problem-solving skills
- Proficiency with administrative systems (e.g., REMEDY, TABS, MINSAT, Excel)
Application Closing Date: 2nd May, 2025 (05:00 PM)
How to Apply
Interested and qualified candidates should:
Click here to apply online