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Customer Service / Front Desk Officer at Bizpool Africa

May 28, 2020 By Amitverain Leave a Comment

Bizpool Africa notification regarding Customer Service / Front Desk Officer recruitment 2020, interested and eligible candidates may apply before closing.

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Let’s read about recruitment updates, current status, job title, requirements, application, shortlisted candidates, and other information.

Job Title:Customer Service / Front Desk Officer
Recruitment AgencyBizpool Africa
Job Location:Abuja
Qualification:—
Salary—
Experience:—
How to ApplyApply Online
Application Deadline:30th May, 2020

Bizpool Africa Customer Service / Front Desk Officer Jobs 2020

Here you will get the complete information of jobs like location, requirements, type, application process, and application deadline.

Job Title: Customer Service / Front Desk Officer

Duties and Responsibilities

  • Communicating with clients about their experiences with their fashion style and outfits
  • Work in sync with all Departments
  • Provide advice on purchasing materials and another fashion asset of the luxury house
  • Answering client or customer questions about properly using or accessing a fashion style and outfits
  • Taking and processing orders via email and telephone calls
  • Give the sales team extra support especially in terms of communications
  • Listening to customer or client complaints or concerns and working to resolve their issues
  • Ensure that all communications and marketing material aligns with brand standards
  • Work with Digital & website team members to conceptualize and implement communications strategies and campaigns.
  • Support the communications manager to respond to media inquiries and perform media outreach to achieve brand placement in publications
  • Maintain office security by following safety procedures and controlling access via the reception desk (monitor logbook, issue visitor badges)
  • Should be able to draft paralegal documents
  • Keep the front desk tidy and presentable
  • Greet and welcome guests
  • Answer questions and address complaints
  • Answer all incoming calls and redirect them or keep messages
  • Receive letters, packages and distribute them
  • Prepare outgoing mail by drafting correspondence, securing parcels etc.
  • Attend to correspondence i.e check, sort and forward emails
  • Monitor office supplies and place orders when necessary
  • Keep updated and accurate record of office budget, expenses and file

Skills and Experience

  • Proven experience as Customer Service/Front Desk Representative or similar position
  • Familiarity with office machines (e.g. fax, printer etc.)
  • Result-driven and goal oriented
  • Paralegal knowledge is an added advantage
  • Knowledge of office management and basic bookkeeping
  • Excellent use of English (oral and written)
  • Excellent knowledge of MS Office (especially Excel and Word)
  • Strong communication and people skills
  • Good organizational and multi-tasking abilities
  • Problem-solving skills
  • Customer service orientation

Application Closing Date
30th May, 2020.

Method of Application
Interested and qualified candidates should send their CV to: info@bizpool.africa using “Customer Service” as the subject of the email

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