• Home
  • Business
  • News
  • Loans
  • Visa
  • Make Money

Voice of Nigeria

voiceofnigeria.org.ng is the number go-to for making money, grants, fund, loan options and federal government jobs

Customer Service Officer at PecanTrust Microfinance Bank Limited

January 24, 2020 By Amitverain Leave a Comment

PecanTrust Microfinance Bank Limited Recruitment 2020: We only publish verified and authentic information at voiceognigeria.org.ng.

Let’s read about recruitment updates, current status, job title, requirements, application, shortlisted candidates and other information

Job Title:Customer Service Officer
Agency NamePecanTrust Bank
Job Location:Lagos
Requirements:BSc from a credible university
Other:Minimum of 1 year banking experience
Proven customer support experience
Skills:Excellent computer Skills
Excellent communication and presentation skills
How to ApplySend CV by email
Application Deadline:10th February, 2020

PecanTrust Bank Customer Service Officer Recruitment Updates 

Job Title: Customer Service Officer

Key Responsibilities

  • Open and maintain customer accounts in line with all the required documentation.
  • Manage fixed deposit customers
  • Draft & send regular customer engagement bulk SMS & emails
  • Resolve product or service problems by clarifying the customer’s complaint, determining the cause of the problem, selecting and explaining the best solution, adjustment and following up to ensure resolution
  • Recommend potential products or services to management by collecting customer information and analyzing customer needs
  • Prepare product or service reports by collecting and analyzing customer information
  • Identify and assess customers’ needs to achieve satisfaction
  • Provide accurate, valid and complete information by using the right methods/tools
  • Welcome visitors and customers into the banking hall
  • Keep records of customer interactions, process customer accounts and file documents
  • Answering calls and responding to customer emails
  • Assist with placement of orders, refunds, or exchanges
  • Inform customer of deals and promotions
  • Sell products and services
  • Compile reports on overall customer satisfaction.

Key Requirements

  • BSc from a credible university
  • Minimum of 1 year banking experience
  • Proven customer support experience
  • Excellent computer Skills
  • Excellent communication and presentation skills
  • Very neat appearance
  • Preferably a female
  • Experience in microfinance banking operations would be an advantage.

Application Deadline: 10th February, 2020.

How to Apply
Send your CV to: hr@pecantrust.com with the subject “Customer Service Officer”.

“Stay updated for “VoiceofNigeria” by subscribing to our platforms. If you’re already part of our community, please share these links with your contacts:
  • VON Website: Visit Here
  • VoiceofNigeria Telegram: Join Our Group (Must Join)
  • Email Newsletter: Click Here

Share this:

  • WhatsApp
  • Telegram

Related

Reader Interactions

Leave a Reply Cancel reply

Your email address will not be published. Required fields are marked *

Primary Sidebar

Search Jobs in Nigeria

Recent Posts

  • FG Remove 7.5% Value Added Tax (VAT) On Diesel
  • Australian Visa Sponsorship Jobs ($80,000 – $140,000 per year)
  •  Strike News: Updates on FG  Meeting with NLC and TUC emerges
  • Npower And Nasims News Regarding Payment October 2023
  • Access Bank USSD Codes OCT 2023 (Updated)
  • [Updated] UBA Transfer Code | All UBA USSD Code OCT 2023 (UPDATED)
  • 25+Visa-Free and Visa-On-Arrival Countries for Nigerian Passport Holders
  • Nigeria@63: Tinubu Announces Extra N25,000 Salary for Low-Ranking Workers
  • US Visa Lottery News: Crucial Information for Diversity Visa (DV) 2025 Applicants
  • Kuda Bank USSD code Oct 2023 For Check Balance, Airtime, Money Transfer
Copyright © 2023 Voice of Nigeria. All Rights Reserved
Contact   About  Disclaimer  Privacy Policy