ValueFronteira Limited released an advertisement regarding Customer Care / Sales Representatives recruitment 2020, interested and eligible candidates may apply before closing.
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| Job Title: | Customer Care / Sales Representatives |
| Recruitment Agency | ValueFronteira Limited |
| Job Location: | Lagos, |
| Requirements: |
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| Salary | — |
| Experience: |
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| How to Apply | Apply by email |
| Application Deadline: | 1st July, 2020 |
ValueFronteira Limited Customer Care / Sales Representatives Jobs 2020
Here you will get the complete information of jobs like location, requirements, type, the application process, and application deadline.
Job Title: Customer Care / Sales Representatives
Education Qualification
- Minimum of ND in Mass Communications or any related field
Job Requirements:
- Handle customer complaints or enquiries via telephone, emails or text messages.
- Provide customers with needed information and support
- Make outbound calls.
- Receive inbound calls
- Ensure that customers/callers are satisfied.
- Gather information from customers.
- Consistently ensure call(outbound/inbound) quality
- Contributes to team effort by accomplishing related results as needed.
- Exhibiting competent product Knowledge.
- Promote good listening skills.
- Manage length of calls.
- Utilize computer technology to handle high volume of calls
- Work closely with Team leads, supervisors and call centre manger to ensure synergy and all time customer satisfaction
- Adherence to call script and call centre policies.
- Compile reports.
Professional Qualification:
- Relevant Contact centre operations certification
Experience:
- Minimum of 1-2 years relevant work experience a the Contact Centre
- Working knowledge of appropriate CRM software and understanding of the Contact center industry.
Application Closing Date
1st July, 2020.
Method of Application
Interested and qualified candidates should send their CV to: apply@consollimited.com using the “Job Title” as the subject of the email
Job Responsibilities
- Handle customer complaints or enquiries via telephone, emails or text messages.
- Provide customers with needed information and support
- Make outbound calls.
- Receive inbound calls
- Ensure that customers/callers are satisfied.
- Gather information from customers.
- Consistently ensure call(outbound/inbound) quality
- Contributes to team effort by accomplishing related results as needed.
- Exhibiting competent product Knowledge.
- Promote good listening skills.
- Manage length of calls.
- Utilize computer technology to handle high volume of calls
- Work closely with Team leads, supervisors and call centre manger to ensure synergy and all time customer satisfaction
- Adherence to call script and call centre policies.
- Compile reports.
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