Customer Service Representative
at Phyatex International
Job Location: Lagos
Job Type: Full Time
How to Apply: Online
Application Deadline: 31st December, 2019
Let’s read about agency, recruitment updates, current status, job title, requirements, application, shortlisted candidates and other information.
Phyatex International Customer Service Representative Recruitment Updates and Current Status
Job Title: Customer Service Representative
Location: Lagos
Job Description
- Resolve customer complaints via phone, email, mail, or social media.
- Use telephones to reach out to customers and verify account information.
- Greet customers warmly and ascertain problem or reason for calling.
- Cancel or upgrade accounts.
- Assist with placement of orders, refunds, or exchanges.
- Advise on company information.
- Take payment information and other pertinent information such as addresses and phone numbers.
- Place or cancel orders.
- Answer questions about warranties or terms of sale.
- Act as the company gatekeeper.
- Suggest solutions when a product malfunctions.
- Handle product recalls.
- Attempt to persuade customer to reconsider cancellation.
- Inform customer of deals and promotions.
- Sell products and services.
Application Closing Date: 31st December, 2019.
How to Apply
Send your Applications to: careers@phyatexintl.com.ng with the “Job Title” as subject of the email.
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