Customer Service Representatives at Olman Business Solutions (OBS)

Employment Type: Full-time

Job Responsibilities

• Act as a liaison between the company and customers and assisting with orders, complaints, errors, and lots of other queries.
• Assist in developing, presenting, and implementing policies and procedures to make sure company customers have a satisfactory experience.
• Promote company’s product and services.
• Communicating and coordinating with colleagues as necessary.
• Providing feedback on the efficiency of the customer service process.
• Sending in daily and weekly reports
• Ensure customer satisfaction and provide professional customer support.
• Perform any other assigned duties.

HSE Responsibilities:

• 100% Compliance with features of the Safety Plan.
• Observes proper operating procedures, noting unsafe practices.
• Ensures that all relevant QHSE policies are communicated to and understood by department members.
• Work in safe and conscientious manner to ensure personal safety and safety of colleagues.
• Communicates with subordinates daily through pre-tour/toolbox meetings.
• Understand proper use of safety equipment required for his position
• Understand the emergency duties of his position

Qualifications

• Bachelor’s Degree or equivalent
• Minimum of 2 years’ experience in a similar role.
• Proficiency in the use of Microsoft office applications – MS Excel, Word and Power point
• Ability to stay calm when customers are stressed or ups
• Experience working with customer support.
• Excellent communication skills
• Good composure and good dress sense. First impression matters!

Salary
N45,000 – N70,000  Monthly.

Application Closing Date
14th September, 2020.

How to Apply
Interested and qualified persons should send their CV and Cover Letter to: careers@olmanbsl.com using the Job Title as the subject of mail.