EHA Clinics, a branch of eHealth Africa, is a health-care network in Nigeria offering high-quality, data-driven, and technology-enabled services. Each clinic provides a full suite of modern medical care, including general consultations, lab tests, pharmacy services, annual checkups, child wellness assessments, ultrasound scans, and specialized care such as urgent care, telemedicine, home visits, dental, and eye services.
Steward
Location: Umuahia, Abia
Department: Facility Management
Reports to: Operations Manager
Mission Objective
The Facilities team delivers technical and program support in facility and safety management, external facility oversight, IT, fleet coordination, and expansion projects. This support is essential for resource planning, coordination, and management, enabling the organisation to serve both internal and external stakeholders effectively.
The Steward ensures all clinic areas are kept clean and orderly, works with the facilities team to restock linens, toiletries, and other supplies, and helps maintain a safe, efficient, and pleasant environment.
Duties and Responsibilities
Provide Routine Support
- Make sure all company rules and internal policies are followed.
- Transport staff and others safely for campaigns, patient transfers, airport runs, and distribution tasks.
Engagement
- Immediately report any safety, security, or driving incidents to your supervisor.
- Maintain a professional and courteous attitude toward management and colleagues.
Delivery
- Keep to assigned pick-up and drop-off schedules.
- Follow notification procedures if you must be absent.
- Travel as needed between worksites.
- Check vehicles before use to ensure they are safe and report any damage or faults, suggesting repairs.
- Keep company vehicles clean, damage-free, and in good working order.
- Perform routine vehicle inspections and obey laws and company rules on mobile phone use, smoking, and prohibited equipment while on duty.
Targeted Specialized Knowledge
- Secondary school completion required.
- Good written and spoken English.
- Basic maintenance knowledge.
Work Environment
- Reasonable accommodations available for disabilities.
- Noise levels vary from moderate to loud during group activities.
- EHA Clinics maintains a tobacco-free environment.
Key Skills and Attributes
- Basic computer skills
- Strong communication and customer service
- Caring, dedicated, and professional attitude
- Ability to work under pressure
- Empathetic bedside manner
- Leadership and teamwork
- Initiative and problem-solving
- Good time management and organization
- High attention to detail
Remuneration
- Competitive pay reflecting skills and experience to attract and keep passionate staff.
Application Closing Date
Not Specified.
How to Apply
Interested candidates should:
Click here to apply online
Senior Officer, Client Engagement
Location: Sangotedo, Lagos
Department: Client Relations
Reports to: Client Relations Manager
Mission Objective
The Client Relations team strives to embed total quality principles in helping customers find the right services, ensuring satisfaction, and fostering loyalty. The Senior Officer, Client Engagement will build and maintain strong customer relationships to boost retention and revenue.
Duties and Responsibilities
Execute Intricate Transactions
- Promote and close sales, upsell or cross-sell services to meet revenue targets.
- Develop plans to address clients’ needs and handle complaint follow-ups, coordinating with relevant teams for corrective action.
- Monitor competitor activity to retain customers.
Inform Engagement
- Work with internal teams to meet customer needs and ensure services meet agreed standards.
- Optimize the customer lifecycle using technology.
- Gather client feedback and act as the first point of contact for complaints, escalating when needed.
Prioritize and Select Delivery
- Ensure contracts are honored and revenue goals are met.
- Build strong relationships with prospects in assigned sectors.
- Diagnose service issues and work to resolve them.
- Help improve efficiency and effectiveness through tech solutions.
Targeted Specialized Knowledge
- Bachelor’s degree in Marketing, Business Administration, or related field.
- At least 1 year post-NYSC experience in business development, marketing, or customer success.
- Healthcare or pharmaceutical industry experience is an advantage.
- Proven record of meeting targets.
- NYSC completion or exemption.
Key Skills and Attributes
- Computer literate
- Excellent communication and customer service
- Compassionate, dedicated, and professional
- Ability to work under pressure
- Empathetic and supportive approach
- Leadership and teamwork
- Initiative and problem-solving
- Strong time management and organization
- Attention to detail
Remuneration
- Fair and competitive pay to value each team member’s skills and passion.
Application Closing Date
Not Specified.
How to Apply
Interested candidates should:
Click here to apply online
Pharmacy Technician
Locations: Sangotedo, Lagos
Job type: Full-time
Reports to: Assistant Manager, Pharmacy Operations
Mission Objective
The pharmacy team ensures quality pharmacotherapy, helping the organisation achieve its mission by supplying medications, guiding proper drug use, and enhancing patient outcomes through counselling.
The Pharmacy Technician assists the pharmacist by preparing and dispensing prescriptions, supporting inventory tasks, arranging stock by FEFO, and participating in community health events.
Duties And Responsibilities
Provide General Support
- Inspect and verify prescriptions to prevent medication errors.
- Respond appropriately to daily situations.
- Accurately fill prescriptions for dispensing.
- Assist in routine stock counts and note expiring drugs.
- Organize drugs and consumables per FEFO guidelines.
- Maintain minimum stock levels without overstocking.
- Escort patients to dispensing areas when needed.
- Keep the dispensing area clean and stocked.
- Secure the poison cupboard under lock and key.
- Support various clinic functions and document patient education.
Exchange Engagement
- Complete group responsibilities accurately and timely.
- Assist in receiving inventory from vendors.
- Process insurance claims, reconcile, and file receipts for insurers.
Requirements
- Diploma in Pharmacy
- Minimum of 2 years of progressive pharmacy experience in private or public sectors
- Experience with public health systems is an advantage
- Registered member of the Pharmacists Council of Nigeria (PCN) with a valid license
Key Areas of Note
- Stay current on medical research and evidence-based practice via courses, meetings, and journals.
- Consult physicians and specialists to research unusual symptoms and treatments.
Key Skills and Attributes
- Computer literacy
- Strong communication and customer service
- Caring, dedicated, and professional
- Ability to work under pressure
- Empathetic bedside manner
- Leadership and teamwork
- Initiative and problem-solving
- Excellent time management and organization
- Attention to detail
Work Environment
- Reasonable accommodations for disabilities.
- Noise levels are usually moderate but can rise during group activities.
- EHA Clinics is a tobacco-free zone.
Remuneration
- Competitive compensation reflecting employees’ skills and dedication.
Application Closing Date
Not Specified.
How to Apply
Interested candidates should:
Click here to apply online
Community Health Extension Worker
Location: Kano
Department: REACH
Reports to: Practice and Quality Assurance Manager
Mission Objective
The REACH program brings affordable, quality healthcare into communities. Community Health Extension Workers deliver home and community-based preventive, promotive, and basic curative services, and support REACH clinic activities.
Duties And Responsibilities
Purpose
- Provide health education on available services and ensure cultural competence among providers.
- Inform EHA and stakeholders about community health needs.
- Develop health programs for individuals and groups.
- Help clients navigate health and social services.
- Manage care for vulnerable populations and advocate for their access to resources.
Engagement
- Conduct outreach to raise community awareness on diet, exercise, and health risks.
- Provide culturally appropriate education on chronic disease prevention, physical activity, and nutrition.
Delivery
- Maintain accurate client records, notes, and forms in the database.
- Handle administrative tasks to ensure organized record-keeping.
- Determine eligibility and enroll clients in health insurance plans.
- Supervise care of patients with terminal illnesses to improve quality of life.
Targeted Specialized Knowledge
- Certificate in Community Health Work
- Valid license from the Community Health Practitioners Registration Board of Nigeria
- At least 1 year of relevant experience
- Fluent in a local language and proficient in English
Key Skills and Attributes
- Computer literacy
- Strong communication and customer service
- Caring, dedicated, and professional
- Ability to work under pressure
- Empathetic and supportive approach
- Leadership and teamwork
- Initiative and problem-solving
- Excellent time management and organization
- Attention to detail
Remuneration
- Competitive pay to recognize the unique skills and passion of each team member.
Application Closing Date
Not Specified.
How to Apply
Interested candidates should:
Click here to apply online