Feegor is a forward-thinking B2B e-commerce platform that connects retailers with manufacturers and major wholesalers across Nigeria.
We serve as the digital link that ensures smooth, reliable, and fast transactions within the country’s informal retail market.
We are recruiting to fill the following positions below:
Customer Service Executive
Location: Lagos
Job Summary
The Customer Service Executive is responsible for delivering an outstanding service experience and ensuring customer satisfaction.
This role involves presenting and promoting the company’s offerings to both existing and potential clients.
Job Responsibilities
- Drive sales by cross-selling and upselling products.
- Respond to customer inquiries and assist in resolving complaints via calls, chats, emails, or social media.
- Maintain a courteous, empathetic, and professional tone in customer interactions and gather valuable feedback.
- Build lasting relationships and trust with clients through transparent communication.
- Achieve set team targets and handle a high volume of customer interactions.
Job Requirements
- Bachelor’s Degree in Marketing, Sales, or a related field.
- At least 3 years of proven experience in customer support or similar functions.
- A strong drive to meet or exceed sales goals.
- Excellent interpersonal skills to work with various personality types.
- Strong communication and presentation abilities.
Application Closing Date
Not Specified.
How to Apply
Qualified candidates should send their CV and a Cover Letter detailing their experience and interest in the role to: contact@feegor.com using the Job Title as the email subject.
Note: Only shortlisted candidates will be contacted.
Social Media Manager
Location: Lagos, Nigeria
Job Summary
We seek a creative and experienced Social Media Manager to lead our brand’s digital presence. The ideal candidate will drive engagement, grow followers, and increase awareness across platforms.
Key Responsibilities
- Create and implement a social media strategy aligned with company goals.
- Monitor trends, platform updates, and new technologies.
- Develop and post engaging content in different formats.
- Manage a content calendar and utilize scheduling tools.
- Respond to comments, DMs, and mentions professionally.
- Track and evaluate performance data across channels.
- Use insights to enhance social media strategies.
- Coordinate with design and sales teams for campaigns.
- Collaborate with influencers and partners to expand reach.
- Maintain brand consistency in tone, visuals, and messaging.
Qualifications
- Degree in Communications, Marketing, or a related area.
- Past experience in a similar role managing social platforms.
- Solid grasp of social media tools and trends (e.g., Instagram, LinkedIn, Twitter, etc.).
- Skilled in design platforms like Canva or Adobe Suite.
- Excellent communication and attention to detail.
- Creative thinking and storytelling skills.
Preferred Skills
- Knowledge of paid ad campaigns on social media.
- Time management and multitasking abilities.
Application Closing Date
Not Specified.
How to Apply
Interested candidates should send their Resume, Portfolio, and a brief Cover Letter explaining their interest and relevant experience to: contact@feegor.com with the Job Title in the subject line.
Note: Only shortlisted candidates will be contacted.
Fulfillment Officer
Location: Lagos
Employment Type: Full-time
Job Summary
This role ensures all orders are processed efficiently, logistics are well-coordinated, vendors are managed properly, and customer deliveries are timely and accurate.
Job Responsibilities
- Handle order processing and ensure order accuracy and timely fulfillment.
- Take part in product sourcing, vendor coordination, and quality checks.
- Assist with prompt delivery of customer packages.
- Help in running offline marketing programs, including Feegor’s outreach efforts.
Job Requirements
- Must hold a university degree.
- Capable of managing end-to-end order fulfillment processes.
- Experience in vendor relations and product sourcing is an advantage.
- Must be proactive and efficient in handling delivery operations.
- Strong problem-solving skills.
Application Closing Date
Not Specified.
Method of Application
Eligible applicants should send their CV to: contact@feegor.com using the Job Title as the subject line.