SIMS Nigeria Limited has invited interested and eligible candidates for Female Customer Service Representative recruitment 2020.
Aspirants who look forward to applying for SIMS Nigeria Limited Female Customer Service Representative Recruitment 2020 can go through the complete article to know more.
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| Job Title: | Female Customer Service Representative |
| Recruitment Agency | SIMS Nigeria Limited |
| Job Location: | Victoria Island, Lagos |
| Job Requirements: |
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| Salary | — |
| Other: |
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| Apply Online | |
| Application Deadline: | 28th August, 2020 |
Core Responsibilities
- Receive customers and address all issues concerning their faulty products.
- Prepare Job Card for all jobsаwith proper classification i.e.аwarranty or non-warranty.
- Forward all Job Card and faulty products to the Service centre supervisor.
- Preparation ofаdefective parts failure reportа( Panel , PCB & Compressor )
- Preparation of daily work report.
- Daily follow up on the engineers to confirm status of jobs.
- Responsible for Happy calls to customers and dealers.
- Responsible for Spare part request in line with job card details.
- Responsible for Job completion feedback to the customer.
Requirements
- Bachelor’s degree or equivalent
- Minimum of 2 years experience in a similar role.
- Proficiency in the use of Microsoft office applications – MS Excel, Word and Powerpoint
- Ability to stay calm when customers are stressed or ups
- Experience working with customer support.
Application Closing Date
28th August, 2020.
How to Apply
Interested and qualified candidates should:
Click here to apply online
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