Integrated A2z Technologies (ia2ztech) released an advertisement regarding Front Desk / Customer Service Personnel recruitment 2020, interested and eligible candidates may apply before closing.
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|Job Title:||Front Desk / Customer Service Personnel|
|Recruitment Agency||Integrated A2z Technologies (ia2ztech)|
|How to Apply||Apply by email|
|Application Deadline:||31st July, 2020|
ia2ztech Front Desk / Customer Service Personnel Jobs 2020
Here you will get the complete information of jobs like location, requirements, type, the application process, and application deadline.
Job Title: Front Desk / Customer Service Personnel
- Act as the point of contact between the manager and internal/external clients
- Handle requests and queries appropriately
- Telemarketing Job function
- Answer all incoming calls and redirect them or log messages
- Receive letters, packages etc. and distribute them
- Prepare outgoing mail by drafting correspondence, securing parcels etc.
- Manage diary and schedule meetings and appointments
- Check, sort and forward emails
- Keep updated records and files
- Answer questions and address complaints
- Generate sales leads that develop into new customers
- Identify and assess customers’ needs to achieve satisfaction
- Take up other duties as assigned (travel arrangements, schedules etc.)
- Proven experience as front desk representative or relevant position
- Familiarity with office machines (e.g. scanner, printer etc.)
- Knowledge of office management systems and procedures
- Proficient in English (oral and written)
- Excellent knowledge of MS Office (especially Excel and Word)
- Up-to-date with latest office gadgets and applications
- Strong communication and people skills
- Good organizational and multi-tasking abilities
- Problem-solving skills
- Customer service orientation
- Discretion and confidentiality
- HND / B.Sc Degree in any relevant field; additional qualifications will be a plus.
Application Closing Date
31st July, 2020.
How to Apply
Interested and qualified candidates should send their CV and Cover Letter to: [email protected] using the “Job Title” as the subject of the mail.
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