Front Desk Officer at iRecruit Global Services

Requirements

• Must speak and write in English excellently
• Should have sound interpersonal skills and communication skills
• Should have an HND/OND
• Must be computer savvy
• Should be solution-oriented to fulfilling duties
• Female candidate preferred
• Residency within reasonable distance from Lekki preferred (Gbagada, Ajah, etc.)
• Previous guest service and reservations experience preferred but not necessary

Application Closing Date
25th June, 2020.

Method of Application
Interested and qualified candidates should send their CV to: info@irecruit.com.ng using the “Job Title” as the subject of the email

Responsibilities

• Liaise with workspace and/or virtual office prospects for conversion to clients
• Determine clients needs and preferences and offer best solutions from company services
• Manage client bookings of office spaces to optimise facilitiesТ use, update clients accordingly and prevent schedule-clashes in use of facilities
• Manage customer issues/complaints with empathy and a focus on guest satisfaction
• Manage cleaning staff & junior office assistants
• Answer & screen inbound phone calls on behalf of the business and/or its clients
• Book meetings/appointments and/or facility reservations with 3rd parties on behalf of clients
• Receive and direct visitors and clients
• Perform general clerical duties including photocopying, fax and mailing for the business and its clients
• Maintain electronic and hard-copy filing system
• Handle internal & external requests for information and data
• Resolve administrative problems and inquiries
• Prepare written responses to routine enquiries
• Prepare and modify documents including correspondence, reports, drafts, memos and emails
• Schedule and coordinate meeting arrangements for the business and its clients
• Prepare agendas for meetings and prepare schedules
• Record, compile, transcribe and distribute minutes of meetings
• Open, sort and distribute incoming correspondence
• Maintain office supply inventories
• Coordinate maintenance of office equipment & facilities
• Perform other duties as assigned by the management