National Identity Management Commission (NIMC) has invited interested and eligible candidates for Grievance Redress Manager, PIU recruitment 2020.
Aspirants who look forward to applying for NIMC Grievance Redress Manager, PIU Recruitment 2020 can go through the complete article to know more.
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| Job Title: | Grievance Redress Manager, PIU |
| Recruitment Agency | National Identity Management Commission (NIMC) |
| Job Location: | Abuja |
| Job Description: |
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| Salary | Very Attractive |
| Other: |
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| How to Apply | Apply Online |
| Application Deadline: | 18th August, 2020 |
Requirements
The Grievance Redress Manager shall have the following minimum educational qualifications and experience:
- First degree in relevant discipline (e.g. Law, Business Administration, Social Sciences, Marketing, etc.) with minimum 6 years’ post-graduate experience with grievance redress management, service management and operations in Nigeria.
- Must have a minimum of 5 years’ work experience on Grievance Redress of international donor funded projects or in customer care/complaints position of a major telecommunication company or bank; and
- Demonstrated experience in development and applications of outcomes of Grievance Redress Mechanisms or years of experience in the customer carelcomplainls/customer relations field with understanding of managing a large department and system (e.g. big call center, sophisticated CRM software many channels etc.).
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