KPMG Nigeria has invited interested and eligible candidates for IT Help Desk Officer recruitment 2020.
Aspirants who look forward to applying for Save the KPMG Nigeria IT Help Desk Officer Recruitment 2020 can go through the complete article to know more.
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| Job Title: | IT Help Desk Officer |
| Recruitment Agency | KPMG Nigeria |
| Job Location: | Lagos |
| Job Requirements: |
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| Salary | — |
| Other: |
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| How to Apply | Apply Online |
| Application Deadline: | Not Specified |
Job Summary
- Working as a member of a dynamic team, you will be the first point of contact for any IT related issues.
- You will be required to install and configure computer systems, diagnose hardware/software faults and solve technical problems, either remotely, over the phone or face-to-face.
- A strong customer focus and a “can do” attitude is desirable and excellent communication skills are essential.
Job Responsibilities
- Provide 1st level support for all KPMG business applications and network infrastructure.
- Troubleshooting system and network problems and diagnosing and solving hardware or software faults.
- Logging all calls reported to the helpdesk and escalate as required.
- Supporting the roll-out of new applications
- Setting up new users’ accounts and profiles.
- Testing and evaluating new technology.
- Prioritizing and managing support issues and following up till issues are resolved; ensuring SLA’s with internal customers are met.
Job Requirements
- University Degree in Computer Science, Information Technology or related discipline with at least a Second-Class Upper Division.
- Relevant Microsoft or equivalent professional qualification desirable
- At least 2 years relevant IT experience.
- Broad knowledge of current IT development and integration technologies and best practice.
- Good interpersonal and communication skills.
Application Closing Date
Not Specified.
How to Apply
Interested and qualified candidates should:
Click here to apply online
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