Ikeja Electricity Distribution Company Recruitment 2020: We only publish verified and authentic information at voiceognigeria.org.ng.
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| Job Title: | IT Service Manager |
| Agency Name | Ikeja Electricity Distribution Company (IKEDC) |
| Job Location: | Lagos |
| Requirements: | Bachelor’s Degree in Information Technology or Computer Science or any other related field; or MBA in information Technology management or related areas. |
| Experience: | 5 to 8 years’ experience in IT Service Management |
| Other: | — |
| How to Apply | Online |
| Application Deadline: | 29th, January 2020 |
IT Service Manager Recruitment Updates
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Job Title: IT Service Manager
Minimum qualifications
- Bachelor’s Degree in Information Technology or Computer Science or any other related field; or MBA in information Technology management or related areas.
- 5 to 8 years’ experience in IT Service Management
- Experience with Customer Service, Management, Leadership, Staffing
- Demonstrated V.3 ITIL foundations understanding.
- Demonstrated experience in developing process documentation.
- Demonstrated experience in developing reports and statistics using spreadsheet software.
- Demonstrated ability to coordinate and facilitate operational meetings.
- Demonstrated ability to develop workflow diagrams for service management areas
Technical Competencies:
- Computing and User Support
- Networking Administration
- Server Administration
- Disaster Recovery
- Hardware Configuration
- Application Support and Maintenance
- Information Security
- Expert understanding of each ITIL based
- Service Support process (change mgt., problem management, incident management etc.)
Behavioral Competencies:
- Communication and Interpersonal Relations
- Supervisory/Managerial Skills
- Problem Solving and Decision Making
- Managing Resources
- Business Focus
- Keen attention to detail
- Customer – centric.
Application Deadline: 29th January, 2020.
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