NCS FAQ – Nigeria Custom Service FAQ
Current Status: At present, Nigeria Custom Recruitment Form out.
Nigeria Custom Service FAQ
☞ I can’t move to other sections of the application except Biodata.
The Biodata section is required to be filled in first before other sections can be filled. Complete the Biodata section filling in every required filled on the form and then click Save and Continue to advance to the next section.
☞ What browsers are best to apply with?
Any of the modern and up to date browsers (Internet Explorer, Chrome and Firefox) is appropriate for use.
☞ I lost my username or password, how can I get a new one?
Your username & password are contained in the NCS Application Confirmation mail that would have been sent to your email after verification. You can also click on Forgot Password on the login page of the portal to do a password reset.
☞ I have diverse qualifications and professional backgrounds. Can I apply for more than one job position?
Each applicant is required to submit one job application only. Submission of applications for two or more job positions from a single applicant will attract disqualification of all submitted applications.
☞ How do I apply to join NCS?
Please click on the ‘How to apply’ link at the top right corner of the application portal to view guidelines on how to apply.
☞ I can’t find a suitable job on your website, can I still apply?
You can only apply for a specific advertised job for which you are eligible.
☞ If I submit an application or register my details, will NCS keep me on wait list and store my data for future career opportunities?
NCS does not wait-list applicants. Applicants’ details will be stored on a central database for the purpose of this recruitment exercise only. After the exercise, data of unsuccessful applicants will be discarded.
☞ Can I cancel my application after submission and reapply for another job position?
No. Once an application is submitted, it cannot be cancelled or withdrawn.
☞ I have just completed my Master’s Degree and, I expect to receive my certificate shortly after the application deadline. Can I mail hard copies of my credentials to NCS?
No. Applicants must have completed programmes and received certificates before the end of the application deadline. Required documents must therefore be uploaded on the application portal as no hard copies will be accepted.
☞ How long after applying can I expect to wait before receiving feedback?
Once you submit your online application, you will immediately receive a pop up as well as an email acknowledging successful submission. However, ONLY shortlisted candidates will be contacted.
☞ Where can I locate information related to grade levels, salaries and benefits to enable me take informed decisions as I seek an NCS career?
Information about grades levels, salaries and benefits will be communicated to successful candidates in the letter of offer of employment.
☞ Does NCS have test centres outside Nigeria?
You can apply from anywhere in the world but test centers are only within Nigeria.
☞ Will I be allowed to change my test date and/or preferred Test Centre?
Change of test dates and test centres may be considered in the event of verifiable emergencies
☞ I live in the diaspora. In the event that I am hired, will I be refunded monies expended on travels for the NNCS aptitude test and interview?
No. NCS does not refund travel costs for applicants within and outside the country.
☞ If I Input a foreign address on my application and I am hired, will my offer letter be mailed to my foreign address?
No. Successful diaspora candidates will receive detailed email messages spelling out the terms of engagement. Where acceptable to them, they will be required to pick up their offer letters on resumption of duty.
☞ How can I check the status of my application?
You will be communicated at every point in the recruitment process.
The above are the Nigeria Custom Service (NCS) FAQ
If your questions have not been addressed here, please send us a message on [email protected] or 09012104041, 07051022561, 08185184237, 08104007019 to get help.