Nexit Training Date for Exited Npower Beneficiaries

Nexit Training Date for Exited Npower Beneficiaries

Nexit Scheme: Npower Announces Nexit Training Date For Exited Npower Beneficiaries

Npower exit package news today – NEXIT management today announced the launch of NEXIT training for Npower beneficiaries on January 29, 2022. “Naneka Ikem Anybes” SA Media and Publicity released by the Minister of Public Works, Public Administration ‘i and Community Development.

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What are the steps to take?

Simple enough, the apex made it a two-step process to ensure ease to consumers nationwide.

First step: Contact Your Institution First

In 2011, the Nigerian Central Bank (CBN) issued a circular asking all banks to expand their existing ATM help desks to handle all types of consumer complaints.

As a result, if you have a complaint against your bank, you should first file a complaint with the bank/branch where the problem first occurred, and then wait weeks (or more in some cases) for the problem to be resolved.

Second step: If Your Bank Fails to Resolve Your Complaint

When your bank fails to accept your complaint or issues a tracking number within three (3) days, or fails to resolve the complaint within the time limit set by the Consumer Protection Regulation, you have your There will be an option to refer the complaint. Director. The Department of Consumer Protection (CPD) of the CBN (CPR) should be contacted.

How to Lodge Complaints to CBN’s Consumer Protection Department.

Your complaints can only be directed to CPD if your bank/financial institution fails to address your issue within the Consumer Protection Regulation’s timeframe (CPR).

Nevertheless, the CBN handles any financial-related complaints that fall under its regulatory authority and involve a financial institution.

Contacting Consumer Protection
Department (CPD)

You can contact the CPD through the
E-mails: cpd@ebn.gov.ng

Letter of Complaint:

The Director

Consumer Protection Department

Central Bank of Nigeria

Central Business District.

Garki, Abuja

Your letter of Complaint should be addressed to the Director, Consumer Protection Department.
You can submit your letter at the CBN Head Office OR any of the CBN Branches Nationwide.

In case you missed it

Central Bank of Nigeria (CBN) has issued a downward review of charges for electronic banking transactions in its revised guidelines to charges by Banks, Other Financial Institutions (OFIs) and Non-Bank Financial Institutions.