Owens and Xley is a Business Advisory and Consulting firm based in Lagos, Nigeria. The company provides support for Small Business Startups, Business Planning, Process Design, and Strategy Development.
Recognizing how important proper planning is for any business and the financial hurdles small businesses often face, the company has created solutions that give access to expert support at a reduced cost.
We are hiring for the following positions:
Cafe Manager
Location: Lagos
Employment Type: Full-time
Job Summary
The Cafe Manager will lead and manage all daily activities at the café. You will supervise operations, improve customer experience, and help drive growth and revenue.
Leadership:
- Identify skills gaps and organize training for the cafe team
- Design and enforce essential policies like food safety and customer service standards
- Build systems for inventory, product reception, and equipment use
Operations:
- Ensure smooth day-to-day operations
- Develop plans for business growth
- Monitor compliance with operational standards
- Keep inventory records accurate
- Maintain hygienic food handling practices
- Ensure the kitchen remains clean and organized
- Control costs and reduce waste
- Oversee inventory control
- Assign and manage work schedules
- Maintain clear communication with staff
- Ensure efficient workload planning
- Work towards cost-effective target achievements
Sales:
- Reach sales goals and grow customer base
- Prepare sales and expense reports
- Create strategies that focus on increasing profits
- Customer Experience:
- Handle complaints with professionalism
- Respond to customer questions
- Suggest methods to retain and attract more customers
Others:
- Submit weekly and monthly performance reports
- Assess staff performance regularly
- Stay updated with F&B trends
- Suggest ways to improve cafe branding
- Carry out other assigned tasks
Qualifications:
- B.Sc. in Business, Hospitality or related field
- Minimum 5 years’ experience in similar roles
- Culinary training is required
- Extra certifications are an advantage
Technical Skills:
- In-depth F&B knowledge
- Strong food presentation skills
- Experience with cafe management tools (e.g. Open-table, Peach-works)
- Proficient in Microsoft Office
- Budget management
- Understanding of safety regulations
Soft Skills:
- Clear communication
- Strong organizational skills
- Leadership and time management
- Negotiation and problem-solving
- Detail-oriented
Attitude:
- Works well across teams
- Confident and proactive
- Self-motivated
- Trustworthy and professional
- Positive mindset and emotional intelligence
Salary: ₦450,000 – ₦500,000 monthly
Application Closing Date: Not Specified
How to Apply: Send your CV and cover letter to recruitment@owensxley.com using the job title as the subject line.
Sales Manager
Location: Lagos
Employment Type: Full-time
Summary : Reporting to the Chief Operating Officer, the Sales Manager will design and implement effective sales strategies and equip the sales team with tools to manage and convert client relationships. You will also handle sales reports, CRM updates, forecasting, and lead management.
Key Responsibilities:
- Monitor and manage sales expenses to meet gross margin targets
- Identify challenges and propose process improvements
- Coordinate with support teams for sales strategy development
- Supervise Retail Manager to resolve pricing issues
- Maintain and update sales department policies and materials
- Use data to coach and guide the team
- Track product demand and pricing trends
- Drive sales both directly and through distribution channels
- Analyze market trends and adjust strategies
- Complete timely sales reports and forecasts
- Track orders from placement to delivery
Qualifications:
- BSc/HND in any business field
- MSc in Business Administration preferred
- MBA in Business Development is a plus
- 5 years of experience in sales, including 2 years in a leadership role
- Experience in fashion is an advantage
Technical Skills:
- Strong understanding of sales strategy
- CRM tool proficiency
- Experience in team supervision
- Proficiency with data tools like Tableau or Power BI
Soft Skills:
- Leadership and communication
- Organizational and analytical skills
- Time management
- Conflict resolution
Attitude:
- Self-starter with initiative
- Strong business mindset
- Good time management
- Detail-oriented and committed
Salary: ₦300,000 – ₦350,000 monthly
Application Closing Date: 7th May, 2025
How to Apply: Send your CV and Cover Letter to recruitment@owensxley.com with the job title as the subject.
Operation Manager
Location: Lagos
Employment Type: Full-time
Description Working closely with the MD/CEO, the Operations Manager will manage the daily operational tasks of the organization, particularly in manufacturing and sales functions.
Strategy:
- Work towards the company’s short and long-term goals
- Advise leadership on business development issues
Operations:
- Ensure activities stay on budget and on time
- Assist in hiring new team members
- Oversee finance operations like payables and receivables
- Collect and update operational metrics
- Improve internal systems for efficiency
- Supervise cross-department support teams
- Maintain communication across teams and stakeholders
- Work with HR to manage staff performance reviews
Reporting:
- Review and report budget performance
- Prepare financial summaries and operational insights
- Collect reports from production and retail units
Compliance:
- Ensure all company activities meet statutory requirements
- Monitor and maintain compliance in HR and safety regulations
Technical Skills:
- Strong business awareness
- Budgeting and financial skills
- Understanding of accounting
- People management
- Process improvement
Requirements:
- BSc/HND in a business field
- Master’s degree in Business Administration is an advantage
- At least 6 years of relevant experience
- Must have fashion industry experience
Soft Skills:
- Strong leadership
- Communication and organization
- Analytical thinking
- Time management
- Ability to handle pressure
Salary: ₦500,000 – ₦600,000 monthly
Application Closing Date: 15th May, 2025
How to Apply: Send your CV to recruitment@owensxley.com with the job title as the subject line.