Pool Attendant at Laim Hotel

Report to: Front Office Manager

Position Summary

• The pool attendant performs guest safety and recreational work supervising, and enforcing regulations at a hotel pool as well as providing for the guest comfort.

Job Responsibilities

• Manage and provide efficient, prompt, trouble-free, courteous and quality swimming pool service
• Observes and patrols the swimming pool area and enforces safety regulations.
• Assists swimmers from water when in danger.
• Greet all guests upon arrival, distribute towels, offer assistance with seating and delivering consistent guest service, exceeding guest expectations, and providing all other support services.
• Provide excellent service consistent with the hotel standards operating procedures and brand attributes.
• Knowledgeable of pool facilities such as length and depth of pools how many laps it takes to make complete a mile in meters and feet etc.
• Knowledgeable of hotel facilities and services to answer guest inquiries.
• Pool side bar hours of operation, location of facilities and emergency procedure for rescue.
• Willing to take ownership of all guest request and complaints, try to resolve issues immediately and follow up to ensure the guest satisfaction.
• Ensuring cleanliness, setting up and safety of the pool area and facilities.
• Identify and report defects throughout the pool area, notify supervisors and concerned department of hazards, injuries, equipment or processes that negatively affects the operations
• Knowledge and principles of resuscitation, First Aid and CPR/PR techniques.
• Facilitate and maintain consistent pool safety programs, trainings and documentation to ensure the overall safety of guests in the pool area.
• Properly utilize performance feedback, recognition, training, and adherence to company policies and legal requirement.
• Work closely with other departments that are essential to ensuring a positive guest experience.
• Responsible for maintaining cleanliness of pool deck and facilities including straightening and stacking chairs, collecting soiled towels and trash, moving chairs, towels, replacing flags, and cleaning signs.
• Knowledge of swimming pool equipment sufficient to be able to perform minor maintenance work on equipment.

Requirements

• Minimum qualification of a B.Sc. or HND and must have worked in such similar role before.

Application Closing Date
Not Specified.

Method of Application
Interested and qualified candidates should send their CV and Cover Letter to: jobs@laimhotels.com or asikemerichard@gmail.com using the Job Title as the subject of the mail.