Recovery Officer at FINCA Microfinance Bank Limited

• Degree/HND in related discipline.
• 2 -3 years post NYSC experience in a debt recovery role; preferable with financial services or Microfinance.
• Basic mathematics and analytical skills required, as well as investigative and persuasive skills
• Knowledgeable of recovery best practice and approach
• Effective communication and reporting skills required.

Competencies:

• Analytical: Synthesizes complex or diverse information; Uses intuition and experience to complement data.
• Problem Solving: Identifies and resolves problems in a timely manner; Gathers and analyses information skilfully; Develops alternative solutions; Works well in group problem solving situations; Uses reason even when dealing with emotional topics.
• Technical Skills: Strive to continuously build knowledge and skills; Shares expertise with others; be assertive and possess a good negotiation skill.
• Interpersonal Skills: Focuses on solving conflict, not blaming; Maintains confidentiality; Remains open to others’ ideas and tries new things.
• Investigative Skills: Ability to conduct an effective customer interview process; Ability to listen effectively and inquire rightly.
• Teamwork: Balances team and individual responsibilities; Contributes to building a positive team spirit; Puts success of team above own interest; Able to build morale and group commitments to goals and objectives; Supports everyone’s efforts to succeed.
• Motivation: Sets and achieves challenging goals; Demonstrates persistence and overcomes obstacles; Measures self against standard of excellence; Task calculated risks to accomplish goals.
• Planning/ Organizing: Prioritizes and plans work activities; Uses time efficiently; Plans for additional resources; Set goals and objectives; Organizes or schedules other people and their tasks; Develops realistic action plans.
• Quality: Demonstrates accuracy and thoroughness; Looks for ways to improve and promote quality; Applies feedback to improve performance; Monitors own work to ensure quality.

Application Deadline: 30th November, 2019.

How to Apply
Send your Application Letter and CV to: [email protected] clearly indicating the “Job Title” as subject of your mail.