- Approved applicants for the SASSA Covid-19 SRD Grant who haven’t received payment for over a month can claim their unpaid funds.
- A high volume of applications may cause a delay in the process.
- A declined application can be appealed for reconsideration through the DSD Independent Tribunal.
Today’s update from the SASSA (South African Social Security Agency) concerns the status of the Covid-19 SRD (Social Relief of Distress) Grant.
Specifically, it’s about those applicants who have been approved for the grant for over a month but have not yet received their payment dates.
This guide will simplify the steps you can take to claim your unpaid payment.
Procedure to Claim Unpaid Approved SASSA Covid-19 SRD Grant
Firstly, if you’re an applicant for the Covid-19 SRD Grant, and your application has been approved for more than a month, but you haven’t received any payment dates, there’s a course of action you can take.
What you need to do is update your personal bank details on the SRD website at https://srd.sassa.gov.za. This action is crucial as it could speed up the payment process.
Please remember that SASSA is currently experiencing an influx of applications. It’s also important to note that many applicants are submitting multiple applications.
This influx is causing a delay because SASSA can only consider one application per person. Therefore, your understanding and patience are highly appreciated during this process.
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Appealing a Declined Application
Did your application get declined? Don’t worry! You have the right to appeal for reconsideration.
You can submit your appeal on the DSD Independent Tribunal’s website at https://srd.dsd.gov.za.
The Department of Social Development tribunal is responsible for handling these appeals.
If you have any questions or need further assistance, feel free to contact the Department of Social Development Independent Tribunal for Social Assistance Appeals (ITSAA). You can reach them by calling 012 312 7727 or sending an email to firstname.lastname@example.org.
If an applicant is approved for aid in a specific month, they will receive payment for that month.
If they continue to meet the application criteria, they might also receive payment for the ongoing month. However, bear in mind that the payment may not necessarily come in a double payment or a lump sum.
The payment could be distributed over several days or weeks.
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Updating Your Banking Details
For those whose applications have been approved for May and June but have not received payment due to a closed bank account, there’s a way out.
You’ll need to update your banking details with an active account in your name, as advised by SASSA.
In conclusion, claiming your unpaid SASSA Covid-19 SRD Grant may seem like a daunting process, especially when faced with delays or a declined application.
However, by following these steps and exhibiting some patience, you can ensure you receive the grant you’re entitled to