Service Desk Analyst
at FINCA Microfinance Bank Limited
Job Location: Imo
Job Type: Full Time
Requirements: Bachelor Degree in Computer Science or the equivalent.
Experience: Minimum of 1-2 years’ work experience in a help desk and telephone utilization function.
How to Apply: Online
Application Deadline: 22nd November, 2019
FINCA Microfinance Bank Limited Recruitment 2019/2020 for Service Desk Analyst
Let’s read about agency, recruitment updates, current status, job title, requirements, application, shortlisted candidates and other information.
FINCA Microfinance Bank Service Desk Analyst Recruitment Updates and Current Status
Job Title: Service Desk Analyst
Job Location: Owerri, Imo
Qualifications and Experience
- Bachelor Degree in Computer Science or the equivalent.
- Minimum of 1-2 years’ work experience in a help desk and telephone utilization function.
- Proven ability in effective communication.
- General experience in office administration
Essential Knowledge:
- General Knowledge of a wide range of group products, services and applications relevant to the area
- Knowledge of SLA’s and working to meet deadlines
- Experience of working within a customer service environment.
- Awareness of industry standard accreditation
Preferred Knowledge:
- Previous helpdesk experience and utilization of telephone.
- Working knowledge of call, incident, order and change management.
- Knowledge of IT infrastructure Library (ITIL) processes and procedures.
- General awareness of the bank’s products, services and policies.
Application Deadline: 22nd November, 2019.
How to Apply
Send your Resume to: [email protected] with the job position as the subject of the email.
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