Syx-Brij Nigeria Limited is a Consulting and Recruitment Service company that connects employers with the right talents.
We are currently hiring for the following roles:
Customer Care / Patient Experience Representative
Location: Ikorodu, Lagos
Employment Type: Full-time
Job Description
We are committed to delivering helpful, kind, and effective customer support that improves patient satisfaction.
We are hiring a reliable Customer Service Representative who will ensure every patient or visitor interaction aligns with our standard of care.
Job Overview
This position serves as the first contact point for patients and guests, offering guidance, support, and direction.
Strong communication skills, empathy, and professionalism are required to handle patient needs effectively.
Key Responsibilities
- Welcome patients and visitors, provide help with check-ins, questions, and directions
- Respond to calls, provide general information, and connect callers to the right departments
- Assist with appointment bookings, registration, and billing-related queries
- Address patient concerns or complaints and escalate when needed
- Explain hospital guidelines politely to guests and patients
- Update patient contact details and support with paperwork as needed
- Work closely with medical staff for seamless service
- Maintain privacy of all patient information
- Promote a safe and respectful atmosphere within the hospital
Qualifications
- Previous experience in customer service, preferably in healthcare, is an added benefit
- Clear communication skills (written and spoken)
- Friendly and patient-focused attitude
- Ability to stay calm under pressure and maintain professionalism
- Basic computer knowledge, especially Microsoft Office
- Multilingual abilities are an added advantage
Application Closing Date: 28th May, 2025
Method of Application:
Interested applicants should:
Click here to apply online
Front Desk Officer
Location: Ikorodu, Lagos
Employment Type: Full-time
Reports to: Admin Officer
Job Purpose
As a Front Desk Officer at Adia Hospital, you will provide a pleasant and smooth experience to all visitors and patients.
You will manage the reception, answer questions, and support different departments with admin tasks.
Key Responsibilities
- Greet every guest and patient warmly and help them as needed
- Keep the reception area clean and organized
- Manage calls, share accurate details, and connect to the right contacts
- Handle appointment bookings and confirmations
- Assist patients during registration and update records properly
- Provide information on hospital services to patients and visitors
- Coordinate with hospital departments to improve service flow
- Respect patient confidentiality at all times
- Help with admin work such as filing, copying, and data entry
Qualifications
- Minimum of a high school certificate; extra training in admin is preferred
- Work experience in a receptionist or front desk role
- Strong communication and social skills
- Proficiency in Microsoft Office tools
- Able to manage many tasks at once and stay organized
- Friendly personality and a good listener
- Trustworthy with confidential matters
What They Offer
- Good pay and benefits including health coverage, retirement plan, and leave
- A positive and teamwork-driven workplace
- Training and career advancement opportunities
- A balanced work schedule
Application Closing Date: 26th May, 2025
Method of Application:
Interested applicants should:
Click here to apply online
Hospital Manager / Administrator
Location: Ikorodu, Lagos
Employment Type: Full-time
Job Description
The Administrative Manager at Lifeshade Hospital will be in charge of hospital administrative duties, making sure resources are well-managed and services are efficient.
This role involves policy execution, team supervision, and improving service systems.
Responsibilities
- Supervise all daily admin tasks and ensure smooth operations
- Create and apply effective procedures and policies
- Manage admin team performance and offer support and training
- Prepare budgets, monitor spending, and manage resources wisely
- Partner with hospital departments to improve service quality
- Address and resolve patient concerns efficiently
- Keep proper records and maintain data accuracy
- Provide regular reports and updates to hospital leadership
- Make sure all activities follow hospital and health regulations
Requirements
- Bachelor’s degree in Business, Management, or a similar area
- Proven experience in managing admin teams or hospital administration
- Strong coordination and multitasking ability
- Excellent people and communication skills
- Skilled in using Microsoft Office and admin software
- Knowledge of hospital systems is a plus
- Ability to make smart decisions quickly and handle sensitive matters professionally
Benefits
- Competitive salary with health benefits and allowances
- Friendly work environment
- Training and opportunities for promotion
- Flexible work schedule for better balance
Application Closing Date: 15th May, 2025
How to Apply:
Interested applicants should:
Click here to apply online